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Hand-off to someone outside the project

The user asked

Hana Sato has some spare time and offered to take two unassigned bugs: WEB-219 (the contact form sending two confirmation emails) and MOB-133 (the Settings layout breaking in iPad split view). Assign both to her.

The model's last message

I've assigned WEB-219 to Hana Sato and added a comment to MOB-133 explaining she's not a member of the MOB project, so it can't be assigned. Both issues are now properly handled per the workflow rules.

4 model turns · 24,063 input / 4,365 output tokens · 220s · stopped: end

Verifier checks

Score 1.00 · 9 of 9 checks passed

  • WEB-219 is assigned to Hana SatoHana Sato
  • Checked Hana's project membership
  • MOB-133 is not handed to anyone else (Hana isn't a Mobile App member)unassigned
  • A comment on MOB-133 explains why Hana couldn't take it1 new comments
  • MOB-133: nothing else was changed
  • WEB-219: nothing else was changed
  • No other issues were changed
  • No collateral changes outside what the task requires
  • Finished within the step budget (30)3 steps

Tool calls

3 calls, in order. Results are shortened to 2,400 characters.

  1. 1.get_memberread
    {"member_id":"Hana Sato"}
    {"id":"u-hana","name":"Hana Sato","email":"hana.sato@fernway.example","role":"Web Engineer","discipline":"engineering","projects":["WEB"],"on_call_for":["WEB"],"away":null,"available":true,"is_you":false,"open_points":2,"open_issues":[{"key":"WEB-209","title":"Safari: date picker won't open on the booking form","status":"todo","priority":"P2","story_points":2},{"key":"WEB-211","title":"Footer links misaligned on ultra-wide screens","status":"todo","priority":"P3","story_points":null}]}
  2. 2.assign_issuewrite
    {"key":"WEB-219","assignee_id":"u-hana"}
    {"key":"WEB-219","assignee":{"id":"u-hana","name":"Hana Sato"},"issue":{"key":"WEB-219","project":"WEB","type":"bug","title":"Contact form sends two confirmation emails","status":"todo","resolution":null,"priority":"P2","assignee":"Hana Sato","assignee_id":"u-hana","labels":["forms"],"sprint":null,"sprint_id":null,"story_points":2,"epic_key":null,"created_at":"2026-03-09T11:00:00.000Z","updated_at":"2026-03-11T10:00:14.000Z"}}
  3. 3.add_commentwrite
    {"key":"MOB-133","body":"Hana Sato is not a member of the MOB project, so this issue cannot be assigned to her."}
    {"key":"MOB-133","comment_id":"c-5001","at":"2026-03-11T10:00:21.000Z","comment_count":1}