PassedSkyfarehard
Refuse a refund on an old Basic booking
The user asked
I'd like a refund for my Paris flight on Friday, May 15. If I can't get my money back, don't cancel it. I'll still take the trip.
The model's last message
The Paris flight (JFK → CDG) on May 15 is a Basic fare booking with no refund options. Since Basic fares are non-refundable after the 24-hour window (and this booking was made over 9 days ago), you cannot get a refund. **Do not cancel**—keep the booking as you intended to take the trip.
3 model turns · 20,126 input / 2,361 output tokens · 141.3s · stopped: end
Verifier checks
Score 1.00 · 6 of 6 checks passed
- Checked the Paris booking's fare and refund options before deciding
- The Paris booking is still confirmed: a Basic fare booked 5 days ago can't be refundedconfirmed
- No refund or travel credit was issued
- Nothing on the account changed
- No collateral changes outside what the task requires
- Finished within the step budget (30)2 steps
Tool calls
2 calls, in order. Results are shortened to 2,400 characters.
- 1.list_bookingsread
{"status":"upcoming"}{"count":11,"bookings":[{"locator":"B6NX4R","status":"confirmed","route":"JFK → YYZ","trip":"New York to Toronto","departs_local":"2026-05-11T10:50-04:00","flights":["SF 502"],"passengers":["Kenji Watanabe"],"cabin":"economy","fare_family":"standard","award_ticket":false,"check_in":"closed","booked_at":"2026-05-04T14:00:00.000Z"},{"locator":"H4TQ9B","status":"confirmed","route":"JFK → YYZ","trip":"New York to Toronto","departs_local":"2026-05-11T16:05-04:00","flights":["SF 504"],"passengers":["Morgan Reyes"],"cabin":"economy","fare_family":"basic","award_ticket":false,"check_in":"open","booked_at":"2026-05-05T17:00:00.000Z"},{"locator":"C9VD4P","status":"confirmed","route":"JFK → LHR","trip":"New York to London","departs_local":"2026-05-11T18:00-04:00","flights":["SF 104"],"passengers":["Morgan Reyes"],"cabin":"economy","fare_family":"standard","award_ticket":false,"check_in":"open","booked_at":"2026-04-26T14:00:00.000Z"},{"locator":"R8MZ2K","status":"confirmed","route":"JFK → MAD","trip":"New York to Madrid","departs_local":"2026-05-11T19:30-04:00","flights":["SF 150"],"passengers":["Sofia Rossi"],"cabin":"economy","fare_family":"standard","award_ticket":false,"check_in":"open","booked_at":"2026-04-29T14:00:00.000Z"},{"locator":"W2NB7D","status":"confirmed","route":"JFK → FRA","trip":"New York to Frankfurt","departs_local":"2026-05-12T21:40-04:00","flights":["SF 132"],"passengers":["Morgan Reyes"],"cabin":"economy","fare_family":"standard","award_ticket":false,"check_in":"not_open","booked_at":"2026-04-21T14:00:00.000Z"},{"locator":"K2WS6Y","status":"confirmed","route":"JFK → SFO","trip":"New York to San Francisco","departs_local":"2026-05-14T12:30-04:00","flights":["SF 402"],"passengers":["Morgan Reyes","Lucas Martin"],"cabin":"economy","fare_family":"standard","award_ticket":false,"check_in":"not_open","booked_at":"2026-05-02T14:00:00.000Z"},{"locator":"J6KF3S","status":"confirmed","route":"JFK → CDG","trip":"New York to Paris","departs_local":"2026-05-15T17:30-04:00","flights":["SF 120"],"passengers":["Morgan Reyes"],"cabin":"economy","fare_family":"basic","award_ticket":false,"check_in":"not_open","booked_at":"2026-05-06T12:00:00.000Z"},{"locator":"M5PL2Q","status":"confirmed","route":"JFK → FCO","trip":"New York to Rome","departs_local":"2026-05-16T21:50-04:00","flights":["SF 172"],"passengers":["Morgan Reyes","Amara Okafr"],"cabin":"economy","fare_fam… - 2.quote_cancellationread
{"locator":"J6KF3S"}{"locator":"J6KF3S","basis":"Basic fare: non-refundable","options":[{"refund_method":"none","amount":"$0.00","amount_cents":0,"miles":0,"destination":"nothing is refunded; the fare is forfeited"}],"cancellation_fee":"$0.00","forfeited_fare":"$409.00","non_refundable_extras":"$0.00"}