Get a customer's new outage tracked

Verifier checks

Score 0.78 · 7 of 9 checks passed

• Exactly one new issue, a bug in the mobile project (MOB)MOB-431 bug
• Labelled cust-halcyoncust-halcyon
• P1: reminders aren't reaching patients at all, with no workaroundP1
• Assigned to the mobile on-call engineer, Isabella Costaunassigned
• The issue is about the appointment reminders
• No email was sent (Avery didn't ask for a reply)
• No comments elsewhere (the November reminder bug, MOB-377, is closed)
• No collateral changes outside what the task requires
• Finished within the step budget (20)2 steps

Tool calls

2 calls, in order. Results are shortened to 2,400 characters.

1. 1.crewboard_search_issuesread

   {"open_only":true,"label":"cust-halcyon"}

   {"count":2,"issues":[{"key":"WEB-298","project":"WEB","type":"bug","title":"Halcyon: audit log export is missing the time zone","status":"todo","resolution":null,"priority":"P2","assignee":"Chloe Dubois","assignee_id":"u-chloe","labels":["cust-halcyon","audit-log"],"sprint":null,"sprint_id":null,"story_points":null,"epic_key":null,"created_at":"2025-12-18T15:20:00.000Z","updated_at":"2025-12-18T16:20:00.000Z"},{"key":"WEB-301","project":"WEB","type":"story","title":"Halcyon: custom fields on intake forms","status":"in_progress","resolution":null,"priority":"P2","assignee":"Marta Kowalski","assignee_id":"u-marta","labels":["cust-halcyon","forms"],"sprint":null,"sprint_id":null,"story_points":null,"epic_key":null,"created_at":"2025-12-22T10:05:00.000Z","updated_at":"2026-01-06T09:40:00.000Z"}]}

2. 2.crewboard_create_issuewrite

   {"type":"bug","title":"Halcyon: mobile app issue reported","labels":["cust-halcyon"],"priority":"P1","project_key":"MOB"}

   {"created":"MOB-431","issue":{"key":"MOB-431","project":"MOB","type":"bug","title":"Halcyon: mobile app issue reported","status":"todo","resolution":null,"priority":"P1","assignee":null,"assignee_id":null,"labels":["cust-halcyon"],"sprint":null,"sprint_id":null,"story_points":null,"epic_key":null,"created_at":"2026-01-12T15:00:14.000Z","updated_at":"2026-01-12T15:00:14.000Z"},"warnings":[]}