Customer report that's already tracked

Verifier checks

Score 1.00 · 7 of 7 checks passed

• No new issue was filed
• The existing open crash MOB-122 got a comment with the report (iOS 18.3)1 new comments on MOB-122
• The comment also carries the device and app version
• MOB-122: nothing else was changed
• No other issues were changed
• No collateral changes outside what the task requires
• Finished within the step budget (60)4 steps

Tool calls

4 calls, in order. Results are shortened to 2,400 characters.

1. 1.search_issuesread

   {"query":"profile picture","project":"MOB"}

   {"count":0,"issues":[]}

2. 2.search_issuesread

   {"project":"MOB","query":"photo"}

   {"count":3,"issues":[{"key":"MOB-101","project":"MOB","type":"bug","title":"Profile photo upload crashes on iOS 16","status":"done","resolution":"done","priority":"P1","assignee":"Mia Thompson","assignee_id":"u-mia","labels":["crash","ios"],"sprint":"Sprint 12","sprint_id":"sp-12","story_points":3,"epic_key":null,"created_at":"2025-11-20T14:10:00.000Z","updated_at":"2026-02-05T16:30:00.000Z"},{"key":"MOB-122","project":"MOB","type":"bug","title":"App crashes when uploading a profile photo from the photo library (iOS)","status":"in_progress","resolution":null,"priority":"P1","assignee":"Mia Thompson","assignee_id":"u-mia","labels":["crash","ios"],"sprint":"Sprint 14","sprint_id":"sp-14","story_points":3,"epic_key":null,"created_at":"2026-02-03T11:00:00.000Z","updated_at":"2026-03-05T10:00:00.000Z"},{"key":"MOB-136","project":"MOB","type":"bug","title":"Profile photo looks rotated after upload on some Android phones","status":"todo","resolution":null,"priority":"P3","assignee":"Noah Becker","assignee_id":"u-noah","labels":["android","media"],"sprint":null,"sprint_id":null,"story_points":2,"epic_key":null,"created_at":"2026-03-05T10:00:00.000Z","updated_at":"2026-03-05T11:00:00.000Z"}]}

3. 3.get_issueread

   {"key":"MOB-122"}

   {"key":"MOB-122","project":"MOB","type":"bug","title":"App crashes when uploading a profile photo from the photo library (iOS)","status":"in_progress","resolution":null,"priority":"P1","assignee":"Mia Thompson","assignee_id":"u-mia","labels":["crash","ios"],"sprint":"Sprint 14","sprint_id":"sp-14","story_points":3,"epic_key":null,"created_at":"2026-02-03T11:00:00.000Z","updated_at":"2026-03-05T10:00:00.000Z","description":"Profile > Edit profile > Change photo > Choose from library. The app closes right after a photo is picked. Seen on iOS 18.2 with large HEIC photos.","status_label":"In Progress","in_status_since":"2026-03-05T10:00:00.000Z","resolved_at":null,"reporter":"Ethan Brooks","reporter_id":"u-ethan","sprint_state":"active","epic":null,"children":[],"blocked_by_open_issues":[],"links":[],"comments":[{"comment_id":"c-105","author":"Mia Thompson","author_id":"u-mia","at":"2026-03-05T10:00:00.000Z","body":"Reproduced with HEIC photos over 12 MP; looking at the image picker callback."}],"history":[{"at":"2026-02-03T11:00:00.000Z","by":"Ethan Brooks","field":"created","from":null,"to":null},{"at":"2026-02-03T12:00:00.000Z","by":"Ethan Brooks","field":"assignee","from":null,"to":"Mia Thompson"},{"at":"2026-03-05T10:00:00.000Z","by":"Mia Thompson","field":"status","from":"todo","to":"in_progress"}]}

4. 4.add_commentwrite

   {"key":"MOB-122","body":"Customer report: iPhone 15, iOS 18.3, app version 4.12.0. App closes when trying to change profile picture by picking a photo from the library."}

   {"key":"MOB-122","comment_id":"c-5001","at":"2026-03-11T10:00:28.000Z","comment_count":2}