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Close a duplicate someone is working on

The user asked

We have two reports of the same Web Platform bug: the password-reset link says it has expired as soon as it's opened. Close the newer report as a duplicate of the original one.

The model's last message

I have added an explanatory comment, linked the newer report WEB-218 to the original WEB-217 as a duplicate, and closed WEB-218 with resolution "duplicate".

7 model turns · 43,245 input / 236 output tokens · 49.7s · stopped: end

Verifier checks

Score 1.00 · 11 of 11 checks passed

  • The newer report WEB-218 is closed as a duplicatedone / duplicate
  • WEB-218 is linked as duplicating WEB-217
  • The original isn't marked as the duplicate
  • The original WEB-217 stays opentodo
  • A comment on WEB-218 explains the closure (Lucas was actively working on it)1 new comments
  • No other links were added or removed
  • WEB-218: nothing else was changed
  • WEB-217: nothing else was changed
  • No other issues were changed
  • No collateral changes outside what the task requires
  • Finished within the step budget (60)6 steps

Tool calls

6 calls, in order. Results are shortened to 2,400 characters.

  1. 1.search_issuesread
    {"project":"WEB","query":"password reset expired"}
    {"count":2,"issues":[{"key":"WEB-217","project":"WEB","type":"bug","title":"Password reset link expires immediately","status":"todo","resolution":null,"priority":"P1","assignee":null,"assignee_id":null,"labels":["auth"],"sprint":null,"sprint_id":null,"story_points":null,"epic_key":null,"created_at":"2026-02-20T10:00:00.000Z","updated_at":"2026-02-20T10:00:00.000Z"},{"key":"WEB-218","project":"WEB","type":"bug","title":"Reset-password email link says it has expired on first click","status":"in_progress","resolution":null,"priority":"P1","assignee":"Lucas Meyer","assignee_id":"u-lucas","labels":["auth"],"sprint":null,"sprint_id":null,"story_points":3,"epic_key":null,"created_at":"2026-03-06T10:00:00.000Z","updated_at":"2026-03-09T15:00:00.000Z"}]}
  2. 2.get_issueread
    {"key":"WEB-217"}
    {"key":"WEB-217","project":"WEB","type":"bug","title":"Password reset link expires immediately","status":"todo","resolution":null,"priority":"P1","assignee":null,"assignee_id":null,"labels":["auth"],"sprint":null,"sprint_id":null,"story_points":null,"epic_key":null,"created_at":"2026-02-20T10:00:00.000Z","updated_at":"2026-02-20T10:00:00.000Z","description":"Shoppers who request a password reset get the email, but the link already says 'This link has expired' when they open it.","status_label":"To Do","in_status_since":"2026-02-20T10:00:00.000Z","resolved_at":null,"reporter":"Ethan Brooks","reporter_id":"u-ethan","sprint_state":null,"epic":null,"children":[],"blocked_by_open_issues":[],"links":[],"comments":[],"history":[{"at":"2026-02-20T10:00:00.000Z","by":"Ethan Brooks","field":"created","from":null,"to":null}]}
  3. 3.get_issueread
    {"key":"WEB-218"}
    {"key":"WEB-218","project":"WEB","type":"bug","title":"Reset-password email link says it has expired on first click","status":"in_progress","resolution":null,"priority":"P1","assignee":"Lucas Meyer","assignee_id":"u-lucas","labels":["auth"],"sprint":null,"sprint_id":null,"story_points":3,"epic_key":null,"created_at":"2026-03-06T10:00:00.000Z","updated_at":"2026-03-09T15:00:00.000Z","description":"Support has three tickets this week: the reset link in the email shows 'expired' the first time it's opened.","status_label":"In Progress","in_status_since":"2026-03-09T15:00:00.000Z","resolved_at":null,"reporter":"Hana Sato","reporter_id":"u-hana","sprint_state":null,"epic":null,"children":[],"blocked_by_open_issues":[],"links":[],"comments":[{"comment_id":"c-118","author":"Lucas Meyer","author_id":"u-lucas","at":"2026-03-09T15:00:00.000Z","body":"Token TTL is stored in seconds but read as milliseconds. Working on a fix."}],"history":[{"at":"2026-03-06T10:00:00.000Z","by":"Hana Sato","field":"created","from":null,"to":null},{"at":"2026-03-06T11:00:00.000Z","by":"Hana Sato","field":"assignee","from":null,"to":"Lucas Meyer"},{"at":"2026-03-09T15:00:00.000Z","by":"Lucas Meyer","field":"status","from":"todo","to":"in_progress"}]}
  4. 4.add_commentwrite
    {"body":"Closing WEB-218 as a duplicate of the older original report WEB-217, which is actively being worked on under WEB-218.","key":"WEB-218"}
    {"key":"WEB-218","comment_id":"c-5001","at":"2026-03-11T10:00:28.000Z","comment_count":2}
  5. 5.link_issueswrite
    {"key":"WEB-218","link_type":"duplicates","target_key":"WEB-217"}
    {"link_id":"l-5002","link":"WEB-218 duplicates WEB-217","WEB-218":"duplicates","blocked_by_open_issues":{"WEB-217":[]}}
  6. 6.transition_issuewrite
    {"to_status":"done","key":"WEB-218","resolution":"duplicate"}
    {"key":"WEB-218","from":"in_progress","to":"done","resolution":"duplicate","comment_id":null,"issue":{"key":"WEB-218","project":"WEB","type":"bug","title":"Reset-password email link says it has expired on first click","status":"done","resolution":"duplicate","priority":"P1","assignee":"Lucas Meyer","assignee_id":"u-lucas","labels":["auth"],"sprint":null,"sprint_id":null,"story_points":3,"epic_key":null,"created_at":"2026-03-06T10:00:00.000Z","updated_at":"2026-03-11T10:00:42.000Z"}}